Hey all… Don’t be scammed by QuammPosted by Jennifer Stern on Jun 17, 2012 in Workshops | 9 comments
Hi Everyone… Happy Father’s Day! (Big Spaghetti Dinner at my brother’s house later… he makes super yummy sauce) I’ve been so busy working on new and exciting things… some of which I intended to post about… until I lost all the pics I had stored in my phone to go with. After the phone disaster, realizing that I didn’t have any of the pictures of the stuff I was working on, I got funked out about blogging… Yuck… It’s amazing how fast the weeks go by.. I can’t believe my last post was in April 18th!
One of the things I’m working on are some new classes for PatternReview.com … I kn0w that many of you have been waiting for an advanced serger class… good news, I’ll be shooting video for that next week! I’m also working on a bias gored skirt class… very exciting! … I want to share something with you that happened to me when I was developing the serger class. I needed the instruction manual for the Elna 945 that I’m using to do the class… In a panic I began searching on-line for one. The google search give me a listing on Artisan’s Square about downloading an instruction manual for an Elna 945. The person who posted the comment about it did not go through the bother of actually trying to download the manual…. but I did… and it was a disaster. After clicking on the link to the Elna 945 Manual, I was directed Marksweb for books and manuals. Excited, I clicked to download a full version of the 945 manual. I was redirected to blitzdownloads where I had to sign up to begin my download. That’s where all the trouble began. I signed up, and clicked on the manual that I wanted to download… but before I could actually start, I had to purchase a “Quamm search engine”. … I was really antsy to get started with my class, so I paid the $6.95 to get the search engine.
After successfully downloading the search engine, I was directed back to a list that I could start searching for my Elna 945 Manual… After wasting an hour looking for the actual manual, I got frustrated and tried to find a contact where I could get help. I had to submit a Comment ticket with my question. I wanted to know how to find the Elna 945 manual that was readily available for download before I purchased the search engine… but nowhere to be found in an endless list of stuff that I had access to after purchasing the search engine. …. I never received a response to my question.
I ended up working on my class after jumping into the car and driving over to my friend Gail’s house to get the instruction manual. A few days later, I noticed that my paypal was charged an additional $69.95 for lifetime access to this worthless search engine…. I submitted another comment ticket about not wanted the search engine… and wanting a credit to my account. It’s amazing that I got almost an immediate response to this comment… They wanted to keep my business and assuring me how wonderful their product was. I responded that I would dispute the charge if I did not see it credited to my account. After a few more tits for tats, I received a comment that promised that my account would be credited within 6 days (the delay was beyond their control)… I’ll keep you posted if I actually got that credit, I’m on day two of waiting for it.
SO, beware!! I’m going to go over to Artisan’s Square and tell them not to try to get the instruction manual there… Off to Spaghetti and Father’s Day Party! Stay tuned, the funk is over!